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Home About Us Policies

Privacy Policy

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BizHelper Hosting is committed to the preservation of your privacy. BizHelper Hosting complies with the United States Safe Harbor Provisions for the European Commission's Directive on Data Protection, which became effective in October of 1998. This Directive would prohibit the transfer of personal data to non-European Union nations not meeting the adequacy standards for privacy protection. The United States devised a different approach to protect privacy, known as the Safe Harbor provisions. This approach was approved by the European Union in July of 2000 and all 15 member states of the EU share this acceptance.

Information Collection and Use

BizHelper is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. BizHelper collects information from our customers only through password-enabled or secure interface access points.

The types of information we collect from our customers may include: name, company, address, phone numbers, fax numbers, e-mail addresses, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, credit card or bank account information, names of services purchased, and domain names we host.

This information is used for billing and to provide service to our customers. We may also study this information to determine our customers needs and whether other services should be offered to you and other customers.

Registration

In order to use our services, a customer must first complete the appropriate sign up form. During registration the customer is required to give their contact information (such as name and e-mail address). This information is used to contact the customer about the services which they have purchased, or about which they have contacted us.

Purchases

In order to make payment to BizHelper, a customer must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to process payments. If we have trouble processing an order, this contact information is used to contact the customer.

Log Files

We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

Sharing

We do not share your data with others except as necessary to process payments, provide services, or in response to court-issued subpoenas or search warrants. In order to protect our legal interests, in the event of a subpoena or search warrant, BizHelper may voluntarily provide to all legal authorities any and all information requested, with or without contacting you.

Customer information may be available as a consequence of the specific services ordered. For example, domain name registration requires that customer information be made available through a central registry as well as a public WHOIS server.

Links

This Web site contains links to other sites. Please be aware that BizHelper is not responsible for the privacy practices of such other sites. We encourage our visitors to be aware that when they leave our site and to read the privacy statements of each and every Web site that collect personally identifiable information. This privacy statement applies sole to information collected by this Web site for BizHelper.

Security

This Web site takes every precaution to protect our customers' information. When you submit sensitive information via the Web site, your information is protected both online and offline.

All of our customers' information, not just the sensitive information mentioned above, is restricted to our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. As a secure facility, our offices are restricted to employees and escorted authorized visitors only. We have implemented written security policies to ensure customer privacy.

Furthermore, all employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.

In the event a customer forgets their password, they must provide personal information to authenticate themselves and obtain the password. Additionally, customers can access their own personal data by authenticating themselves. They may access their accounts to change their credit card numbers, but cannot obtain the old credit card information when doing so.

If you have any questions about the security at our Web site, you may send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Supplementation of Information

In order for this Web site to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from third-party sources.

Site and Service Updates

We deliver several types of service announcement updates to our customers. Although most are voluntary, we may in some cases need to deliver an important service announcement to all customers without exemption.

Protection/Preservation of Data

All customer data is periodically backed up electronically as a courtesy but all clients should always maintain a copy of their website data in case of server issues or failed backup restoration.

Correcting/Updating Personal Information

If a customer's personally identifiable information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved through the Account Center. Otherwise, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Notification of Changes

If we change our privacy policy, we will post the changes on this page so that our customers will always be aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner substantially different from that stated at the time it was collected, we will notify affected customers. Any such affected customer will have a choice as to whether or not we may use their information in the proposed manner.

Should you have other questions or concerns about these privacy policies, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

BizHelper's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, these policies and procedures are subject to change.

 

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